Privacy Policy for WirePlan Pro
Effective Date: May 17, 2024
This Privacy Policy describes how WirePlan Pro handles information. WirePlan Pro is a desktop application designed for electrical design and planning. At WirePlan Pro, your privacy is very important to us.
1. Information We Collect
While we strive to collect minimal information, certain data is necessary for the operation, licensing, and protection of our software, as well as for providing you with requested services.
- Trial Requests and License Purchases: If you request a trial or purchase a license for WirePlan Pro, we collect your name and email address. This information is used exclusively to send you your license key and relevant communications regarding your license or trial. We will never distribute this information to any third party.
- Payment Information: When you subscribe to WirePlan Pro, your payment information is collected and processed by our merchant of record, Paddle.com. WirePlan Pro does not directly store your full payment card details. Paddle.com is responsible for securely handling your payment information. According to Paddle, they are PCI DSS SAQ A compliant and employ strong encryption methods whenever payment data is handled. We encourage you to review Paddle.com's Privacy Policy for more details on their data handling practices.
- License Validation: To activate and validate your license for WirePlan Pro, the application communicates with a third-party service (Keygen.sh). Your license key is sent to Keygen.sh solely for the purpose of validation. Please refer to Keygen.sh's privacy policy for information on how they handle data.
- Update Checks: The application may check for available updates by comparing your installed version number with the latest version available on our servers. This process does not involve the transmission of personal data other than what is necessary for the version check itself (non-identifiable version information).
- Machine Fingerprinting Data for Piracy Prevention: To protect against software piracy and ensure compliance with our licensing terms, WirePlan Pro collects machine fingerprinting data. This data consists of non-personal hardware and software identifiers. We want to assure you that:
- This data is 100% encrypted during transmission and storage.
- It is used exclusively for the purpose of piracy prevention and license validation.
- This data is not used to personally identify you or track your activity within the application.
- Protecting your privacy while safeguarding our software is a top priority for WirePlan Pro.
2. Information We Do Not Collect (Beyond Specified Uses)
- Personal Data (beyond specified uses): Outside of the information collected for trial requests, license purchases, payment processing (via Paddle.com), licensing validation, and machine fingerprinting as detailed above, we do not collect further personal data such as your location or other contact information through the standard operation of the application.
- Detailed Usage Data: We do not collect granular data about how you specifically use the WirePlan Pro application, such as features used, time spent on specific tasks, or specific actions taken within your projects in the app.
- Cookies (Application): As a desktop application, WirePlan Pro itself does not use cookies or similar web-based tracking technologies. Our website may use cookies, which will be detailed in the website's specific privacy policy or cookie notice.
3. How Information is Stored and Protected
- License Key: If you provide a license key, it is stored locally on your computer in an obfuscated format to facilitate future validation checks.
- Project Files: Project files (.wpp) created by you are saved locally on your computer at your chosen location. These files contain the data you input, such as image references, node locations, elevation data, and wiring information. WirePlan Pro does not transmit or store your project files on our servers.
- Machine Fingerprinting Data: The encrypted machine fingerprinting data is stored securely and accessed only for piracy prevention and license validation purposes.
- Name and Email (for Licenses/Trials): Your name and email address provided for trial requests or license purchases are stored securely in our licensing management system and are protected with appropriate security measures.
4. Third-Party Services
- Keygen.sh: As mentioned, we use Keygen.sh for license validation, update checks, and management of license-related contact information. Your interaction with these features is subject to their terms and privacy policy.
- Paddle.com: As mentioned, we use Paddle.com as our merchant of record to process payments for subscriptions. Your provision of payment information to Paddle.com is subject to their terms and privacy policy.
5. Data Security
We are committed to ensuring that your information is secure. We take reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us via the internet.
6. Your Data Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. If you wish to exercise any of these rights with respect to the information WirePlan Pro directly holds (such as your name and email for licensing), please contact us. For data held by our third-party services like Paddle.com or Keygen.sh, you will need to contact them directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.